At the Bristol Housing Festival we are committed to handling the personal data you share with us with the utmost respect. We are committed to being open and transparent about the data we collect and why we are using it. If you have any questions about the way we use your data and would like to discuss this, please contact the team at firstname.lastname@example.org. We do not share personal data with third parties beyond where this is necessary to carry out our expressed purpose, unless prior consent has been granted or unless we have a legal obligation to do so. Any personal information we hold about you is stored and processed in accordance with the UK’s Data Protection Act 1998 and the General Data Protection Regulation (GDPR).
How we collect information
All the information we collect is directly from you, when you sign up to join one of our mailing lists or get in touch via email or phone. We do not buy fundraising lists or mailing lists.
What information we collect about you
We will collect only the personal information we need in order to carry out the processes to which you have given consent.
This website may collect the following information via its contact and enquiry form features (use of these features is optional):
Your contact information including email address and telephone numbers
The name and website address of your company
Other written information related to your enquiry that you provide
We gather and use limited information about individuals who use this website. We use this information to provide products and services; to enable certain website functions; to better understand how visitors use this website; and to present timely and relevant information to visitors. We may collect the following information:
Website usage data
User data such as your IP address and details of your browser and device
What we use your information for
We use your information in the ways that you have given us consent. If you have signed up to the newsletter, we will only send you this.
Monitor our impact and effectiveness as an organisation
To improve our products and services
To contact you in response to a specific enquiry
To customise the website for you
We may also use the data you provide to keep records of our relationship with you. We will not share your personal information with or sell it to third-party marketers.
How we keep your data safe
All personal data is treated with confidence. We do not sell data. Personal data is password protected where possible or stored in restricted access folders and files.
How we keep your data safe
We may use the following third-party service providers named below to process and store your data:
Google LLC, which provides our email service. We also use Google Analytics service to measure the performance of this website
Squarespace which hosts this website.
Cookies and how we use them
A cookie is a small file stored on your computer or device, which enables our website to identify your computer or device as you view our website pages. Cookies allow websites to storeyour preferences and track how websites are used.
Record website usage data
Identify whether you are signed into our website
Test content on our website
Recognise when you return to our website
How we keep your information
In general we store this information only as long as it is necessary to carry out the task for which we have collected the data (for example, if you have signed up to our newsletter we will keep your data for as long as you wish to keep receiving the newsletter). There are some exceptions to this where we need to retain information for longer, such as within our financial records.
Keeping your information up to date
Please keep us up to date where there are changes to your information so that we can ensure our records are accurate and up to date. You can do this by contacting email@example.com or by using the link on the bottom of the newsletters you may receive.
You have a right to know what information we hold about you and how it is used. You can update your preferences with us at any time. Please contact firstname.lastname@example.org to discuss your request. You have a right to complain at any time. In the first instance we ask that you would contact us to let us know where you believe we are not treating your data appropriately. You also have a right to discuss this with the Information Commissioner's Office (ICO) directly. You can find more information here: https://ico.org.uk/global/contact-us/email
Links to external websites
Our website may contain links to other websites. We have no control of websites outside of bristolhousingfestival.org.uk. We are not responsible for the content of other websites, or for the protection or privacy of data you submit to them.
We reserve the right to update our privacy notice at any time. If this changes the public notice will be updated. We will review our privacy practices regularly to ensure we are treating all personal data with sensitivity and respect, and in line with all data protection regulations.